Writing For the Real World 2 : an Introduction to Business Writing /
Roger Barnard and Antoinette Meehan.
- 1st ed.
- New York, NY : Oxford University Press, 2005.
- v, 134 p. : ill. ; 28 cm.
- Writing for the Real World .
Includes Review sections as well as references.
1. Introducing yourself Language focus: introducing yourself: This is a brief email to introduce myself. My name is Jenny Ho. writing about work experience: I was appointed sales manager in July. Previously, I was with Costco Stores. Writing task: writing an introductory email — exchanging emails 2. Arranging meetings Language focus: arranging a meeting: Could we meet sometime next week? I'm afraid I'm out of town Tuesday morning. How about Thursday morning? apologizing for a change of plans: I'm afraid something has come up... comparing formal and informal writing styles: I look forward to seeing you then. / See you then. Writing task: writing to suggest a meeting — writing to confirm or change an arrangement 3. Discussing travel plans Language focus: writing about definite plans: I am visiting / I plan to visit Japan next month. making a polite request: I would like to visit your factory. Would this be possible? promising to do something: We will send you a proposed itinerary immediately. writing an itinerary: Meet Nobuo Wada in lobby. Writing task: writing about definite travel plans — writing an itinerary 4. Recommending Language focus: writing about indefinite plans: I'm probably / I might be visiting the U.S. in July asking for recommendations: Can you recommend a good hotel? recommending: I would recommend the Garden Hotel. The service is excellent. Kyoto is very interesting. Writing task: writing about a probable business trip — replying to a request for recommendations 5. Inviting Language focus: inviting: Would you like to join me for lunch on Friday? accepting an invitation: Lunch on Friday would be great. I would be delighted to join you for dinner. discussing likes and preferences: I love sukiyaki. I'm afraid I don't care for sukiyaki, but I do like tempura. refusing an invitation: Unfortunately, I have an appointment on that day. Writing task: making an invitation — replying to an invitation. Review 1 6. Making inquiries Language focus: making an inquiry: We would like to know more about... giving a reason for writing: We were given your name by Hendrik Ibsen of IKEA... describing your company: Our company is a small budget hotel chain. describing your interest in a company's products or services: We are considering changing our catering service. making a request: Please send us your current catalog. Writing task: writing a description of a company — requesting a catalog, price list, and details of discounts 7. Placing orders Language focus: placing an order: We would like to place an order for six desks, model no. S403. Could you deliver the items by March 14? writing a list of items for a large order: We would like to confirm that we will receive a 10% discount. We will pay by certified cheque. Writing task: writing a cover letter — placing an order by email — filling out a purchase order 8. Responding to orders Language focus: acknowledging an order for goods: Thank you for your order no. 1230 dated June 10. the passive: Your order is now being processed. dealing with a problem with an order: Unfortunately, the model you requested has been discontinued. suggesting alternative action: We suggest that you purchase the new model. Writing task: making notes for an order — replying to an order with reasons for delay 9. Making payment Language focus: informing someone about payment: We have instructed our bank to transfer... acknowledging payment: Our bank informed us yesterday that... reminding someone about late payment: This is a reminder that payment of invoice #3204 is 14 days overdue. using the conditional: If we do not receive payment withing five business days, we will take... Writing task: writing to inform that payment has been made — acknowledging payment — writing a reminder that a payment is due 10. Complaints Language focus: introducing a complaint: I am writing to complain about our last order, which arrived yesterday. explaining a problem: We regret to inform you that the goods were damaged. The plaster casings were damaged in several places. suggesting a solution: Please send us the replacement goods as soon as possible. responding to a complaint: Please accept our apologies for... We look forward to serving you again in the future. Writing task: writing a letter of complaint — responding to a complaint Review 2 11. Checking progress Language focus: checking progress on a task or project: How is the report going? Is everything on schedule? explaining progress: Everything is going well. I have slight problem with my computer. writing about cause and effect: My alarm clock didn't go off. As a result, I had to rush to get ready. using the present perfect: Have you contacted Mr. Ali yet? I've contacted Mr. Ali. / I haven't contacted Mr. Ali yet. Writing task: writing to check progress on a project or task — replying to an inquiry about progress. 12. Interoffice memos Language focus: writing a short memo: The new cafeteria has been completed. announcing a future event: The new model will be introduced next month. making a formal request: All sales staff are requested to attend the meeting. Would all sales staff please attend the meeting. Writing task: writing a memo to employees — announcing what has happened or will happen in your firm or school 13. Discussing proposals Language focus: making a proposal and giving a reason: How about holding a videoconference? I think it would reduce costs. reporting opinions: Everyone here thinks it's a good idea. asking for opinions: Could you let me know what you think by Friday? responding to a proposal: I think it's an excellent idea. I don't think it's a very good idea. I think we should... Writing task: making a proposal for your company — responding to a proposal 14. Reports Language focus: writing a short report: Earlier this month, I visited Italy to investigate the possibility of introducing our products here. giving reasons: The reason for my trip was... describing graphs and charts: In the first quarter, sales rose sharply. So for this year, sales have risen. making recommendations: Based on my research, I recommend that we... Writing task: writing a short report on a business trip 15. Social situations Language focus: congratulating: Please accept my congratulations on your promotion. expressing sympathy: I was very sorry to hear of your accident. condolences: We were saddened to hear of your husband's death. thanking: Thank you very much for inviting us to dinner last Friday. Writing task: writing a letter of congratulation — writing a letter of sympathy — writing a thank-you letter Review 3 Pairwork dictation Reference section
"An introduction to Business Writing: is a 2-level writing course in international English, designed for young adult and adult learners; it provides simple step-by-step practice in writing emails, letters, taxes, forms, CVs practices a range of useful functions, e.g. discussing travel plans, making inquiries, placing orders, and making payment, includes cross-cultural information comparing American and British varieties of English, has a comprehensive reference section covering layout, writing conventions, punctuation, style, and register, and is accompanied by a Teacher's Guide with notes on using the Student Book, optional ideas for mixed ability classes, and photocopiable activities." (Book Cover)
9780194538176 (Student Book)
00315225
Business writing. Business writing--Problems, exercises, etc.