TY  - BOOK
AU  - O'Keeffe,Margaret
AU  - Lansford,Lewis
AU  - Wright,Ros
AU  - Frendo,Evan
AU  - Wright,Lizzie
TI  - Business Partner (B1)
SN  - 9781292233543 (Coursebook)
PY  - 2018///
CY  - Harlow
PB  - Pearson Education Limited, Financial Times Publishing
KW  - English language
KW  - Business English
KW  - Textbooks for foreign speakers
KW  - ram
KW  - B1 (CEFR)
KW  - Intermediate
N1  - The cover page includes: "with MyEnglishLab Online Workbook and Resources ; access code inside"; Includes a glossary; "Discover the innovative world of Business Partner, a new eight-level business English course for learners and professionals who want to communicate effectively in English in the workplace. Partnering with the Financial Times means that this course also offers a wealth of international business information on a wide variety of topics
; Personalize your learning experience with a structured modular approach that gives the flexibility to focus on specific needs and learning outcomes. Study real-life business stories provided through authentic videos that draw you in and keep you motivated
; Study real-life business stories provided through authentic videos that draw you in and keep you motivated
; Learn about key business topics such as Careers choices, Business Sectors, Projects, Global Markets and Communication
; Immerse yourself in the integrated video-based Communication skills training programme to develop awareness of communication issues, including building rapport, dealing with interruptions, managing conversations, dealing with disagreement and responding to customer concerns
; Get practical training in functional business skills such as networking, selling a product, dealing with conflict and generating and presenting ideas
; Work on realistic case studies in the Business workshops
; Evaluate your progress step by step against the Global Scale of English Learning Objectives for Professional English
; Prepare for business English exams such as BEC, BULATS, LCCI and PTE Professional." (Book Cover); CONTENTS; Unit 1 CAREER CHOICES
; 1.1 Transferable skills -- Video: Transferable skills -- Vocabulary: Transferable skills -- Pronunciation: Word stress -- Project: Writing a job description
; 1.2 Careers advice -- Listening: Careers advice programme -- Grammar: Advice and suggestions -- Pronunciation: Voice range -- Speaking: Advising how to improve an online profile
; 1.3 Communication skills: Building rapport -- Video: Building rapport -- Functional language: Asking questions to build rapport -- Task: Building rapport during a short conversation
; 1.4 Business skills: Networking -- Listening: Advice on networking -- Functional language: Networking at a careers event -- Task: Meeting a recruiter during a short conversation
; 1.5 Writing: Emails - introducing yourself -- Model text: Email introducing yourself -- Functional language: Formal and informal language -- Grammar: Adverbs of degree -- Task: Write an introduction email
; Business workshop 1: Global recruitment agency -- Listening: Initial job interviews -- Reading: Job listing -- Task: Discuss job candidates
; Review; Unit 2 BUSINESS SECTORS
; 2.1 Japan's economy -- Video: Japan's economy -- Vocabulary: Sectors and industries -- Project: Research sectors and industries
; 2.2 The energy industry -- Pronunciation: Stress in compound nouns and noun phrases -- Reading: Big oil; From black to green -- Grammar: Past Simple and Past Continuous -- Writing: A short story
; 2.3 Communication skills: Dealing with interruptions -- Video: Induction meeting -- Functional language: Interrupting and dealing with interruptions -- Pronunciation: Stress in phrases for turn taking -- Task: Discussion during a meeting
; 2.4 Business skills: Voicemail messages -- Listening: Four voicemail messages -- Functional language: Leaving a voicemail message -- Task: Leave a voicemail message
; 2.5 Writing: Emails - Action points -- Model text: Email with action points -- Functional language: Action points -- Grammar: will and going to -- Task: Email with action points
; Business workshop 2: Investing your money -- Listening: Investing -- Speaking: Investor's checklist -- Task: Choose a company to invest in
; Review; Unit 3 PROJECTS
; 3.1 Project management -- Video: Project management -- Vocabulary: Managing projects; word building -- Pronunciation: Stress in derived words -- Project: A project debriefing and lessons learnt
; 3.2 Large-scale projects -- Listening: Three canals -- Grammar: Comparatives and superlatives -- Pronunciation: Weak forms in comparisons -- Speaking: Choosing the winning bid
; 3.3 Communication skills: Giving instructions -- Video: Resolving a problem with a schedule change -- Functional language: Giving and responding to instructions, standing your ground -- Task: Giving and responding to instructions
; 3.4 Business skills: Meeetings: Updates and action -- Listening: A stand-up meeting -- Functional language: Asking for and giving updates -- Task: An update meeting
; 3.5 Writing: Email requesting an update -- Model text: Email requesting an update -- Functional language: Asking for information -- Grammar: (not) enough -- Task: Email requesting an update
; Business workshop 3: The grand opening -- Listening: Understanding project priorities -- Reading: Analysing follow-up emails -- Task: Hold a project meeting
; Review; Unit 4 GLOBAL MARKETS
; 4.1 One size fits all -- Video: A food company's strategy for growth -- Vocabulary: Global markets: Global markets: adjective and noun collocations; word building -- Project: Adapt a product to a new market
; 4.2 Online markets -- Reading: Who wants to be a sofapreneur? -- Grammar: Past Simple and Past Simple passive -- Writing: A product description
; 4.3 Communication skills: Managing conversations -- Video: Managing conversations -- Functional language: Changing the subject and staying on track -- Pronunciation: Pronunciation of -(e)s endings -- Task: A conversation between a client and a supplier
; 4.4 Business skills: Building consensus -- Listening: A meeting to build consensus -- Functional language: Reaching agreement -- Pronunciation: Consonant-vowel linking between words -- Task: A discussion to reach agreement
; 4.5 Writing: Letter confirming an order -- Model text: Letter confirming an order -- Functional language: Confirming order details -- Grammar: Verbs + prepositions -- Task: Write an order confirmation letter
; Business workshop 4: Hand-made -- Listening: Key factors for global business -- Speaking: Doing market research -- Task: Choose a strategy to go global
; Review; Unit 5 DESIGN AND INNOVATION
; 5.1 Innovative product design -- Video: Eatsa -- Vocabulary: Technological innovation; Describing innovative products -- Pronunciation: Numbers of syllables in words -- Project: Innovation in business
; 5.2 Product testing -- Reading: A dream job in product development -- Grammar: Present Perfect Simple with just, already and yet -- Pronunciation: Contrastive stress -- Speaking: A typical day at work
; 5.3 Communication skills: Managing information -- Video: Managing information -- Functional language: Asking open and closed questions -- Task: Getting feedback on presentation skills
; 5.4 Business skills: Selling a product -- Listening: Two sales presentations -- Functional language: Describing features and benefits -- Task: Present a product
; 5.5 Writing: Product review -- Model text: Product review -- Functional language: Language of reviews -- Grammar: Order of adjectives before nouns -- Task: Write a review
; Business workshop 5: Smart fabric -- Reading and listening: Market research -- Task: Choose a product to develop; Review; Unit 6 SAFETY AND SECURITY
; 6.1 Safety at work -- Video: Health and safety at company -- Vocabulary: Health and safety -- Project: Accident questionnaire

; 6.2 Being security-conscious -- Listening: Security measures in the workplace -- Grammar: Modal verbs of prohibition, obligation and no obligation -- Pronunciation: Phrasing and pausing -- Writing: Email about new security measures
; 6.3 Communication skills: Dealing with disagreement -- Video: Dealing with disagreement -- Functional language: Explaining rules and requirements -- Task: Convincing someone of your arguments; 6.4 Business skills: Dealing with conflict -- Listening: Discussion about a problem at work -- Functional language: Resolving a conflict -- Pronunciation: Stress in phrases -- Task: Resolving a conflict
; 6.5 Writing: Instructions and warnings -- Model text: Instructions on using equipment -- Functional language: Instructions and warnings -- Grammar: Linking words for time -- Task: Guidelines for company staff
; Business workshop 6: Visitor safety -- Reading: Safety and security -- Listening: Risk assessment -- Task: Prepare a visitor safety and security report; Review; Unit 7 CUSTOMER SERVICE
; 7.1 Airline customer service -- Video: Customer service in the airline industry -- Vocabulary: Customer service -- Project: Design a premium service
; 7.2 Hanging on the telephone -- Listening: Complaint about a service -- Grammar: Verb + to- infinitive or -ing -- Pronunciation: Unstressed syllables at the end of a sentence -- Writing: A complaint on a company forum
; 7.3 Communication skills: Responding to customer concerns -- Video: Solving customer problems -- Functional language: Responding to customer concerns -- Task: Deal with customer complaints
; 7.4 Business skills: Generating and presenting ideas -- Listening: Training day on customer service -- Functional language: Discussing and presenting ideas -- Pronunciation: Introducing a topic -- Task: Generate and present ideas
; 7.5 Writing: External 'thank you' email -- Model text: A 'thank you' email -- Functional language: Opening, giving details and closing a 'thank you' email -- Grammar: some (of), any, all (of), most (of), no, none (of) -- Task: A 'thank you' email
; Business workshop 7: Red Cushion Furniture -- Reading: Customer complaints -- Listening: Dealing with angry customers -- Task: Turn failure into success; Review; Unit 8 COMMUNICATION
; 8.1 Face to face? -- Video: Improving communication in the workplace -- Vocabulary: Digital communication -- Project: Communication survey
; 8.2 How to communicate -- Reading: Three tips for effective workplace communication -- Grammar: First and second conditional -- Pronunciation: Conditional sentences -- Speaking: Solutions to communication problems
; 8.3 Communication skills: Closing a deal -- Video: Closing a deal -- Functional language: Closing a deal -- Task: Trying to close a deal
; 8.4 Business skills: Talking about priorities -- Listening: Setting priorities -- Functional language: Talking about priorities -- Task: Prioritising
; 8.5 Writing: Short report -- Model text: A short report -- Functional language: Introduction, findings and recommendations -- Grammar: Past Perfect Simple -- Pronunciation: Contractions in speech -- Task: Write a short report
; Business workshop 8: Global communication -- Listening: Communication problems -- Reading: Email exchanges about a problem -- Task: Recommend ways to improve communication; Review; Pronunciation; Grammar reference; Additional material; Videoscripts; Audioscripts; Glossary
UR  - https://www.pearson.com/english/catalogue/business-english/business-partner.html
ER  -