Everyday Business English /
Ian Badger.
- 1st ed.
- Harlow : Longman, 2003.
- 94 p. : ill, ; 25 cm.
- English for Work. 1759-4960 .
Includes a glossary and answers to exercises.
"Everyday Business English is for students with an intermediate level of English and can be used in the classroom or for self-study. The book develops spoken language skills by presenting and practising vocabulary and expressions that are useful in everyday working life. Everyday Business English offers: essential language and vocabulary presented in realistic contexts useful notes to explain important language points a variety of practice exercises with answers keys provided a glossary section at the end of the book with space for translation into your own language useful phrases and dialogues recorded on CD. English for Work is a new series of titles that will provide the language needed in the everyday workplace" (Book cover). CONTENTS 1. TELEPHONING Dialogues 1: Beginning a call — Checking information — Asking the caller to hold — Asking a caller to leave a message — Making sure you understand — Ending a call — An automated message Dialogues 2: A voicemail message — Leaving a message — You can't talk — The reason for calling — You can't hear the caller — You have to end the call 2. A COMPANY VISIT Dialogues 1: Directions to the office — Getting lost — Arrival — Meeting Dialogues 2: Introducing a company (1) — Introducing a company (2) — Company history — A tour of the office Dialogues 3: Business activities (1) — Business activities (2) — Markets — The competition 3. JOB INFORMATION Dialogues 1: Responsibilities — Qualifications for the job — Typical day — A new appointment Dialogues 2: Some facts and figures — Predictions — Trends (upwards) — Trends (downwards) — Trends (steady) 5. MEETINGS Dialogues 1: Setting up a meeting (by phone) — Postponing a meeting (by phone) — Setting up a meeting (a voicemail message) — Confirming a meeting by email Dialogues 2: Working through an agenda — Reporting back to a meeting — Reaching an agreement — Making a point Dialogues 3: A follow-up phone call (1) — A follow-up phone call (2) — Action points (on a dictaphone) — Sending minutes by email 6. ENTERTAINING AND SOCIALIZING Dialogues 1: Coffee or tea? — Translating the menu — Ordering a meal (1) — Ordering a meal (2) — Paying the bill Dialogues 2: Where you live — Starting a conversation — Family matters — Cultural advice — Sensitive issues 7. TRAVEL Dialogues 1: Checking in for a flight — Hiring a car — Taking the train — Booking a hotel — Checking into a hotel Dialogues 2: At the check -in desk — A flight delay — A tight connection — A hotel mix-up — A payment problem 8. EMAILING Messages 1: A first contact — A formal message — Everyday matters — A future meeting — Declining an invitation Messages 2: Saying thank you (1) — Saying thank you (2) — An invitation — Accepting an invitation — Passing on good wishes Messages 3: Problems — Good news — A general announcement — For information Glossary Answers
Intended for English learners at the intermediate level whether for classroom or independent study.
0582539579 (pbk without audio)
1759-4960
English language--Textbooks for foreign speakers.--Business English English language--Problems and exercises.