TY - BOOK AU - Badger, Ian TI - Everyday Business English / SN - 0582539579 (pbk without audio) SN - 1759-4960 PY - 2003/// CY - Harlow PB - Longman KW - English language KW - Business English KW - Textbooks for foreign speakers KW - Problems and exercises N1 - Includes a glossary and answers to exercises; "Everyday Business English is for students with an intermediate level of English and can be used in the classroom or for self-study. The book develops spoken language skills by presenting and practising vocabulary and expressions that are useful in everyday working life.; Everyday Business English offers ; essential language and vocabulary presented in realistic contexts ; useful notes to explain important language points ; a variety of practice exercises with answers keys provided ; a glossary section at the end of the book with space for translation into your own language ; useful phrases and dialogues recorded on CD; English for Work is a new series of titles that will provide the language needed in the everyday workplace" (Book cover); CONTENTS; 1. TELEPHONING; Dialogues 1: ; Beginning a call — Checking information — Asking the caller to hold — Asking a caller to leave a message — Making sure you understand — Ending a call — An automated message; Dialogues 2: ; A voicemail message — Leaving a message — You can't talk — The reason for calling — You can't hear the caller — You have to end the call; 2. A COMPANY VISIT; Dialogues 1 ; Directions to the office — Getting lost — Arrival — Meeting; Dialogues 2: ; Introducing a company (1) — Introducing a company (2) — Company history — A tour of the office; Dialogues 3: ; Business activities (1) — Business activities (2) — Markets — The competition; 3. JOB INFORMATION; Dialogues 1: ; Responsibilities — Qualifications for the job — Typical day — A new appointment; Dialogues 2: ; Some facts and figures — Predictions — Trends (upwards) — Trends (downwards) — Trends (steady); 5. MEETINGS; Dialogues 1: ; Setting up a meeting (by phone) — Postponing a meeting (by phone) — Setting up a meeting (a voicemail message) — Confirming a meeting by email; Dialogues 2 ; Working through an agenda — Reporting back to a meeting — Reaching an agreement — Making a point; Dialogues 3: ; A follow-up phone call (1) — A follow-up phone call (2) — Action points (on a dictaphone) — Sending minutes by email; 6. ENTERTAINING AND SOCIALIZING; Dialogues 1: ; Coffee or tea? — Translating the menu — Ordering a meal (1) — Ordering a meal (2) — Paying the bill; Dialogues 2: ; Where you live — Starting a conversation — Family matters — Cultural advice — Sensitive issues; 7. TRAVEL; Dialogues 1: ; Checking in for a flight — Hiring a car — Taking the train — Booking a hotel — Checking into a hotel ; Dialogues 2: ; At the check -in desk — A flight delay — A tight connection — A hotel mix-up — A payment problem; 8. EMAILING; Messages 1: ; A first contact — A formal message — Everyday matters — A future meeting — Declining an invitation; Messages 2: ; Saying thank you (1) — Saying thank you (2) — An invitation — Accepting an invitation — Passing on good wishes; Messages 3: ; Problems — Good news — A general announcement — For information; Glossary; Answers; Intended for English learners at the intermediate level whether for classroom or independent study UR - https://www.goodreads.com/book/show/5212591-everyday-business-english ER -