Business English : The Writing Skills You Need for Today's Workplace /
Andrea B. Geffner.
- 5th ed.
- Hauppage, New York : Barron's Educational Series Inc, 2010.
- 351 p. : ill. ; 28 cm.
Includes glossary, bibliographical references and index.
"Here is clear, concise instruction on every form of business writing, from traditional business letters, reports, and memos to e-mail and other electronic communications. Because a command of effective Business English starts with mastering grammar and sentence structure, this book presents a review that covers those important topics. You'll also find advice on achieving an appropriate business style that conveys your message succinctly and avoids stilted, overly formal language and meaningless jargon. Examples of model business letters, résumés, employment letters, interoffice memos, news releases, and business reports will guide you in creating your own business documents" (Book Cover). Part One : Grammar and Sentence Structure Chapter 1 - Identifying Verbs and Subjects Recognizing Verbs Recognizing Subjects Principal Parts of the Verb Review Exercises Chapter 2 - Sentence Completers Adjectives Adverbs Direct Objects Predicate Nominatives and Adjectives
Review Exercises Chapter 3 - The Sentence vs. Fragments vs. Run-Ons The Basic Sentence More Complicated Sentences The Fragment Still More Complicated Sentences The Run-On Words of Transition Summary Review Exercises Chapter 4 - Subject-Verb Agreement The Natural S The Noun S The Possessive S
The Verb S Review Exercises Chapter 5 - Verb Forms Tense Recognition Tense Formation Irregular Verbs The Future Tense Tense Use Passive Voice Review Exercises Chapter 6 - Pronouns Case Reference
Review Exercises Chapter 8 - Mechanics Punctuation Capitalization Abbreviations Numbers Review Exercises Part Two Chapter 9 - Business Style Tone Attitude The "You Approach" Organization Electronic Mail E-mail Format Receiving E-mail A Word of Caution Practice Chapter 10 - Letter Format Parts of a Business Letter Arrangement Styles Punctuation Styles Postscripts Special Paragraphing The Envelope Facsimiles Practice Chapter 11 - Request Letters Inquiries
Orders Practice Chapter 12 - Replies Acknolwedgements Follow-Ups Confirmations Remittances Order Acknolwedgements Stopgap Letters Inquiry Replies Referrals Refusals Practice Chapter 13 - Credit and Collection Letters Credit Letters
Collection Letters Practice Chapter 14 - Complaints, Claims and Adjustments Complaints Claims Adjustments
Practice Chapter 15 - Sales and Public Relations Letters Sales Letters Sales Letters
Public Relations Letters Practice Chapter 16 - Social Business Letters Letters of Congratulations Letters of Sympathy Letters of Appreciation Invitations
Announcements Practice Chapter 17 - Employment Correspondence The Résumé Format Options A Word About Professional Résumé Writers Electronic Résumés Letters of Application Follow-up Letters Letters of Reference and Recommendation Letters Declining a Job Offer Letters Rejecting a Job Applicant Letters of Resignation Letters of Introduction Practice Chapter 18 - In-House Correspondence The Interoffice Memorandum
Minutes Practice Chapter 19 - News Releases Practice Chapter 20 - Business Reports and Proposals Reports Proposals
Practice
Part One : Grammar and Sentence Structure Chapter 1 - Identifying Verbs and Subjects Recognizing Verbs Recognizing Subjects Principal Parts of the Verb Review Exercises Chapter 2 - Sentence Completers Adjectives Adverbs Direct Objects Predicate Nominatives and Adjectives Review Exercises Chapter 3 - The Sentence vs. Fragments vs. Run-Ons The Basic Sentence More Complicated Sentences The Fragment Still More Complicated Sentences The Run-On Words of Transition Summary Review Exercises Chapter 4 - Subject-Verb Agreement The Natural S The Noun S The Possessive S The Verb S Review Exercises Chapter 5 - Verb Forms Tense Recognition Tense Formation Irregular Verbs The Future Tense Tense Use Passive Voice Review Exercises Chapter 6 - Pronouns Case Reference Agreement Review Exercises Chapter 7 - Advanced Sentence Structure Parallelism Misplaced Modifiers Dangling Modifiers Indirect Discourse Review Exercises Chapter 8 - Mechanics Punctuation Capitalization Abbreviations Numbers Review Exercises Part Two Chapter 9 - Business Style Tone Attitude The "You Approach" Organization Electronic Mail E-mail Format Receiving E-mail A Word of Caution Practice Chapter 10 - Letter Format Parts of a Business Letter Arrangement Styles Punctuation Styles Postscripts Special Paragraphing The Envelope Facsimiles Practice Chapter 11 - Request Letters Inquiries Orders Practice Chapter 12 - Replies Acknolwedgements Follow-Ups Confirmations Remittances Order Acknolwedgements Stopgap Letters Inquiry Replies Referrals Refusals Practice Chapter 13 - Credit and Collection Letters Credit Letters Collection Letters Practice Chapter 14 - Complaints, Claims and Adjustments Complaints Claims Adjustments Practice Chapter 15 - Sales and Public Relations Letters Sales Letters Sales Letters Public Relations Letters Practice Chapter 16 - Social Business Letters Letters of Congratulations Letters of Sympathy Letters of Appreciation Invitations Announcements Practice Chapter 17 - Employment Correspondence The Résumé Format Options A Word About Professional Résumé Writers Electronic Résumés Letters of Application Follow-up Letters Letters of Reference and Recommendation Letters Declining a Job Offer Letters Rejecting a Job Applicant Letters of Resignation Letters of Introduction Practice Chapter 18 - In-House Correspondence The Interoffice Memorandum Minutes Practice Chapter 19 - News Releases Practice Chapter 20 - Business Reports and Proposals Reports Proposals Practice "Here is clear, concise instruction on every form of business writing, from traditional business letters, reports, and memos to e-mail and other electronic communications. Because a command of effective Business English starts with mastering grammar and sentence structure, this book presents a review that covers those important topics. You'll also find advice on achieving an appropriate business style that conveys your message succinctly and avoids stilted, overly formal language and meaningless jargon. Examples of model business letters, résumés, employment letters, interoffice memos, news releases, and business reports will guide you in creating your own business documents" (Book cover).
Intended for business professionals in need of refining their English writing skills.
9780764143274 (Student book)
English language --Business English English language--Rhetoric Business --Writing skills