Business English : The Writing Skills You Need for Today's Workplace /
Andrea B. Geffner.
- 6th ed.
- Hauppage, NY : Barron's Educational Series Inc., 2016.
- 365 p. : ill. ; 28 cm.
Includes glossary, bibliographical reference and index.
"This updated edition provides clear, concise instruction on every form of business writing, from traditional business letters, reports, and memos to e-mail and other electronic communications. The author emphasizes that effective business English begins with mastering grammar and sentence structure and presents a brush-up review of grammar and correct English usage. She also advises on achieving an appropriate business style that conveys the writer's message succinctly without resorting to stilted, overly formal language or meaningless jargon. This book is perfect for the modern businessperson since it's been updated for today's web-based world. Includes excellent examples of model business letters, résumés, employment letters, interoffice memos and e-mail, new releases, and business reports. Additional features include exercises with answers and a glossary of business terms" (Book cover). TABLE OF CONTENTS: Table of Model Letters Preface PART ONE - GRAMMAR AND SENTENCE STRUCTURE Chapter 1 – Identifying Verbs and Subjects Recognizing Verbs Recognizing Subjects Principal Parts of the Verb Review Exercises Chapter 2 – Sentence completers Adjectives Adverbs Direct Objects Predicate Nominatives and Adjectives Review Exercises Chapter 3 – The Sentence vs. Fragments vs. Run-Ons The Basic Sentence More Complicated Sentences The Fragment Still More Complicated Sentences The Run-On Words of Transition Summary Review Exercises Chapter 4 – Subject-Verb Agreement The Natural S The Noun S The Possessive S The Verb S Review Exercises Chapter 5 – Verb Forms Tense Recognition Tense Formation Irregular Verbs The Future Tense Tense Use
Passive Voice Review Exercises Chapter 6 – Pronouns Case Reference Agreement "Sexist" Pronouns Review Exercises Chapter 7 – Advanced Sentence Structure Parallelism Misplaced Modifiers Dangling Modifiers Indirect Discourse Review Exercises Chapter 8 – Mechanics Punctuation Capitalization Abbreviations Numbers Review Exercises PART TWO – CORRESPONDENCE Chapter 9 – Business Style Tone Attitude The You Approach Organization Electronic Mail Discussion Questions Practice Chapter 10 – Letter Format Parts of a Business Letter Arrangement Styles Punctuation Styles Postscripts Special Paragraphing The Envelope Facsimiles Discussion Questions Practice Chapter 11 - Request Letters Inquiries Orders Discussion Questions Practice Chapter 12 - Replies Acknowledgements Follow-Ups Confirmations Remittances Order Acknowledgements Stopgap Letters Inquiry Replies Referrals Refusals Discussion Questions Practice Chapter 13 - Credit and Collection Letters Credit Letters Collection Letters Discussion Questions Practice Chapter 14 - Complaints, Claims and Adjustments Complaints Claims Adjustments Discussion Questions Practice Chapter 15 - Sales and Public Relations Letters Sales Letters Public Relations Letters Discussion Questions Practice Chapter 16 - Social Business Letters Letters of Congratulations Letters of Sympathy Letters of Appreciation Invitations Announcements Discussion Questions Practice Chapter 17 - Employment Correspondence The Résumé Résumé Format Letters of Application Follow-up Letters Letters Declining a Job Offer Letters of Resignation Letters of Reference and Recommendation Letters of Introduction Letter Making a Job Offer Letters Rejecting a Job Applicant The Internet, Social Media, and Your Job Hunt Discussion Questions Practice Chapter 18 - In-House Correspondence The Interoffice Memorandum or E-Mail? Minutes Discussion Questions Practice Chapter 19 - News Releases
Discussion Questions Practice Chapter 20 - Business Reports and Proposals Reports Proposals Discussion Questions Practice PART THREE - SOLUTIONS How to Handle the Job Interview Answers to Exercises in "Grammar and Sentence Structure" Index
Intended for business professionals in need of refining their English writing skills.
9781438006963 (Student Book)
English language--Business English English language --Rhetoric Business--Writing