TY - BOOK AU - Geffner, Andrea B. TI - Business English: The Writing Skills You Need for Today's Workplace SN - 9781438006963 (Student Book) PY - 2016/// CY - Hauppage, NY PB - Barron's Educational Series Inc. KW - English language KW - Business English KW - Rhetoric KW - Business KW - Writing N1 - Includes glossary, bibliographical reference and index; "This updated edition provides clear, concise instruction on every form of business writing, from traditional business letters, reports, and memos to e-mail and other electronic communications. The author emphasizes that effective business English begins with mastering grammar and sentence structure and presents a brush-up review of grammar and correct English usage. She also advises on achieving an appropriate business style that conveys the writer's message succinctly without resorting to stilted, overly formal language or meaningless jargon. This book is perfect for the modern businessperson since it's been updated for today's web-based world. Includes excellent examples of model business letters, résumés, employment letters, interoffice memos and e-mail, new releases, and business reports. Additional features include exercises with answers and a glossary of business terms" (Book cover); TABLE OF CONTENTS; Table of Model Letters; Preface; PART ONE - GRAMMAR AND SENTENCE STRUCTURE; Chapter 1 – Identifying Verbs and Subjects ; Recognizing Verbs ; Recognizing Subjects ; Principal Parts of the Verb ; Review Exercises; Chapter 2 – Sentence completers ; Adjectives ; Adverbs ; Direct Objects ; Predicate Nominatives and Adjectives ; Review Exercises ; Chapter 3 – The Sentence vs. Fragments vs. Run-Ons ; The Basic Sentence ; More Complicated Sentences ; The Fragment ; Still More Complicated Sentences ; The Run-On ; Words of Transition ; Summary ; Review Exercises; Chapter 4 – Subject-Verb Agreement ; The Natural S ; The Noun S ; The Possessive S ; The Verb S ; Review Exercises; Chapter 5 – Verb Forms ; Tense Recognition ; Tense Formation ; Irregular Verbs ; The Future Tense ; Tense Use ; Passive Voice ; Review Exercises; Chapter 6 – Pronouns ; Case ; Reference ; Agreement ; "Sexist" Pronouns ; Review Exercises; Chapter 7 – Advanced Sentence Structure ; Parallelism ; Misplaced Modifiers ; Dangling Modifiers ; Indirect Discourse ; Review Exercises; Chapter 8 – Mechanics ; Punctuation ; Capitalization ; Abbreviations ; Numbers ; Review Exercises; PART TWO – CORRESPONDENCE; Chapter 9 – Business Style ; Tone ; Attitude ; The You Approach ; Organization ; Electronic Mail ; Discussion Questions ; Practice; Chapter 10 – Letter Format ; Parts of a Business Letter ; Arrangement Styles ; Punctuation Styles ; Postscripts ; Special Paragraphing ; The Envelope ; Facsimiles ; Discussion Questions ; Practice; Chapter 11 - Request Letters ; Inquiries ; Orders ; Discussion Questions ; Practice; Chapter 12 - Replies ; Acknowledgements ; Follow-Ups ; Confirmations ; Remittances ; Order Acknowledgements ; Stopgap Letters ; Inquiry Replies ; Referrals ; Refusals ; Discussion Questions ; Practice; Chapter 13 - Credit and Collection Letters ; Credit Letters ; Collection Letters ; Discussion Questions ; Practice; Chapter 14 - Complaints, Claims and Adjustments ; Complaints ; Claims ; Adjustments ; Discussion Questions ; Practice; Chapter 15 - Sales and Public Relations Letters ; Sales Letters ; Public Relations Letters ; Discussion Questions ; Practice; Chapter 16 - Social Business Letters ; Letters of Congratulations ; Letters of Sympathy ; Letters of Appreciation ; Invitations ; Announcements ; Discussion Questions ; Practice; Chapter 17 - Employment Correspondence ; The Résumé ; Résumé Format ; Letters of Application ; Follow-up Letters ; Letters Declining a Job Offer ; Letters of Resignation ; Letters of Reference and Recommendation ; Letters of Introduction ; Letter Making a Job Offer ; Letters Rejecting a Job Applicant ; The Internet, Social Media, and Your Job Hunt ; Discussion Questions ; Practice; Chapter 18 - In-House Correspondence ; The Interoffice Memorandum or E-Mail? ; Minutes ; Discussion Questions ; Practice; Chapter 19 - News Releases ; Discussion Questions ; Practice; Chapter 20 - Business Reports and Proposals ; Reports ; Proposals ; Discussion Questions ; Practice; PART THREE - SOLUTIONS; How to Handle the Job Interview; Answers to Exercises in "Grammar and Sentence Structure"; Index; Intended for business professionals in need of refining their English writing skills. ER -