MacLennan, Jennifer
Readings for Technical Communication / Jennifer MacLennan. - Don Mills, ON : Oxford University Press, 2008. - xiv, 408 p. : ill. ; 23 cm.
Introduction
Part I Thinking about Communication
Chapter 1 Communicate Well and Prosper: Poor Interaction Costs Companies More Than They Realize - Or Can Afford / Helen Wilkie
Chapter 2 Why Communication Matters /
Jennifer M.MacLennan
Chapter 3 A Whole New Mind for a Flat World /
Richard M.Felder
Chapter 4 Fist Flight /
Andrea MacKenzie
Chapter 5 Functional Communication: A Situational Perspective /
Lloyd F.Bitzer
Part II Communicating Science
Chapter 6 Communicating Science /
J.S.C. McKee
Chapter 7 Avoid the Technical Talk, Scientists Told. Use Clear Language / Stephen Strauss
Chapter 8 Getting the Story, Telling the Story: The Science of Narrative, the Narrative of Science / Cheryl Forbes
Chapter 9 Advancing Science Communication: A Survey of Science Communicators / Debbie Treise and Michael F.Weigold
Chapter 10 Communicating Science in the 'Digital Age': Issues and Prospects for Public Engagement /
Richard M.Holliman
Chapter 11 Negotiating Organizational Constraints: Tactics for Technical Communicators / Marjorie Rush Hovde
Part III The Case for Rhetoric
Chapter 12 An Engineer's Rhetorical Journey: Personal Reflections /
Richard T.Burton
Chapter 13 Science and Rhetoric /
Neil Ryder
Chapter 14 What Connection Does Rhetorical Theory Have to Technical and Professional Communication? / Tania Smith
Chapter 15 Classical Rhetoric for Engineering Student / Stephen M.Halloran
Chapter 16 Aristotle's Rhetoric as Handbook of Leadership /
Jonathan Shay
Chapter 17 Are Scientists Rhetors in Disguise? An Analysis of Discursive Processes within Scientific Communities /
Herbert W.Simons
Part IV Observations on Style and Editing
Chapter 18 Effective Writing /
George C.Hardwell
Chapter 19 Clutter /
William Zinsser
Chapter 20 Getting It Together: Strategies for Writing Cohesively /
Jennifer M.MacLennan
Chapter 21 Voices to Shun: Typical Modes of Bad Writing /
Joe Glaser
Chapter 22 Situational Editing: A Rhetorical Approach for the Technical Editor / Mary Fran Buehler Chapter 23 Escape from the Grammar Trap /
Jean Hollis Weber
Chapter 24 Sense and Nonsense about Grammar /
Brian Bauld
Part V Perspectives on Audience and Context
Chapter 25 Making Them an Offer They Can't Refuse: How to Appeal to an Audience /
Jeanie Wills
Chapter 26 Bridging Gaps, Engineering Audiences: Understanding the Communicative Situation / Burton L. Urquhart
Chapter 27 Communicating With Non-Technical Audiences: How Much Do They Know? /
Bernadette Longo
Chapter 28 These Tricky Relationships to an Audience /
Peter Elbow
Chapter 29 What's Practical About Technical Writing? Carolyn R. Miller
Chapter 30 These Minute Took 22 Hours: The Rhetorical Situation of the Meeting Minute-Taker /
David Ingham
Part VI Language
Chapter 31 The Language of Science: Its Simplicity, Beauty, and Humour / Anatol Rapoport
Chapter 32 Digitariat / Bill Casselman
Chapter 33 Politics and the English Language /
George Orwell
Chapter 34 The World of Doublespeak /
William Lutz
Chapter 35 Bafflegab and Gobbledygook: How Canadians Use English to Rant, to Lie, to Cheat, to Cover up Truth, and to Peddle Bafflegab /
Bill Casselman
Chapter 36 Gasping for Words /
Arthur Plotnik
Chapter 37 What Do You Mean I Can't Call Myself a Software Engineer? / John R.Speed
Chapter 38 Disciplinarity, Identity, and the Profession of Rhetoric / Jennifer M.MacLennan
Part VII Ethical and Political Constraints
Chapter 39 Communicating Ethically /
Jennifer M.MacLennan
Chapter 40 Ethos: Character and Ethics in Technical Writing /
Charles P. Campbell
Chapter 41 Between Efficiency and Politics: Rhetoric and Ethics in Technical Writing /
Cezar M.Ornatowski
Chapter 42 Developing Ethical Devision-Making Skills: How Textbooks Fail Students /
James Gough and Anne Price
Chapter 43 Can Ethics Be Technologized? Lessons from Challenger, Philosophy, and Rhetoric /
Paul M. Dombrowski
Chapter 44 The Moral Un-neutrality of Science /
Charles P. Snow
Part VIII Communication in a Technological Society
Chapter 45 Thinking about Technology / George Grant
Chapter 46 Motorcar: The Mechanical Bride / Marshall McLuhan
Chapter 47 Verbal Text: Electronic Communication in the Information Age /
Sigrid Kelsey and Elisabeth Pankl
Chapter 48 The Perils of Powerpoint /
Thomas R. Daniel and Kathryn N. McDaniel
Chapter 49 Rewind, Pause, Play, Fast-Forward / Ibrahim Khider
Chapter 50 Driven to Distraction: How Our Multi-channel, Multi-tasking Society is Making it Harder for Us to Think / John Lorinc
Chapter 51 The Deceiving Virtues of Technology: From the Cave of the Cyclops to Silicon Valley / Stephen L.Talbott
Part IX Trouble in the Office: A Communication Case Study
Chapter 52 Trouble in the Office: The Case of Bob Eaglestone / Jennifer M.MacLennan
Chapter 53 Reading Eaglestone: A Corporate Psychopath? / Paul J.Zepf
Chapter 54 Defending Eagleston: Bad Fit or Wrongful Hire? / Joe Azzopardi Contributor Biographies
Permissions
"Successful professional communication depends on more than simply completing a logbook or correctly formatting a memo. To communicate effectively, both in general and in the technical professions specifically, it is necessary to understand the politics of interaction in the workplace, and to explore the impact on professional communication of such issues as language use, style, situation, power dynamics, face, ethics, leadership, and technology. Readings for Technical Communication highlights these keys to successful communication. A collection of thought-provoking essays by both theorists and practitioners, it encourages students to see professional and technical communication as an engaged human process that is shaped and constrained not just by content and format but also by a wide range of additional considerations, from personal credibility, interpersonal sensitivities, and relational history to ethical challenges, organizational expectations, and political manoeuvring. Key Features : Organized by theme -- The readings are organized by theme to provide a structure for the discussion of the wide variety of issues within professional communication. -- Organized by theme -- The readings are organized by theme to provide a structure for the discussion of the wide variety of issues within professional communication. -- Canadian content -- The selection vary in style, formality, perspective, focus, and audience, to introduce students to the widest range of writing possible. -- Comprehensive coverage of key issues -- The text offers detailed discussion of issues not usually covered in technical communication texts, such as credibility, strategy, and ethics. -- Thought-provoking discussion questions -- Each essay is accompanied by study questions intended to provoke thoughtful discussion and further research. -- Classic and new material -- The selection include both well-known classics and new essays written specifically for this volume." (Book Cover)
9780195423228 (pbk)
Technical writing--Textbooks.
Communication of technical information--Textbooks.
808/.0666
Readings for Technical Communication / Jennifer MacLennan. - Don Mills, ON : Oxford University Press, 2008. - xiv, 408 p. : ill. ; 23 cm.
Introduction
Part I Thinking about Communication
Chapter 1 Communicate Well and Prosper: Poor Interaction Costs Companies More Than They Realize - Or Can Afford / Helen Wilkie
Chapter 2 Why Communication Matters /
Jennifer M.MacLennan
Chapter 3 A Whole New Mind for a Flat World /
Richard M.Felder
Chapter 4 Fist Flight /
Andrea MacKenzie
Chapter 5 Functional Communication: A Situational Perspective /
Lloyd F.Bitzer
Part II Communicating Science
Chapter 6 Communicating Science /
J.S.C. McKee
Chapter 7 Avoid the Technical Talk, Scientists Told. Use Clear Language / Stephen Strauss
Chapter 8 Getting the Story, Telling the Story: The Science of Narrative, the Narrative of Science / Cheryl Forbes
Chapter 9 Advancing Science Communication: A Survey of Science Communicators / Debbie Treise and Michael F.Weigold
Chapter 10 Communicating Science in the 'Digital Age': Issues and Prospects for Public Engagement /
Richard M.Holliman
Chapter 11 Negotiating Organizational Constraints: Tactics for Technical Communicators / Marjorie Rush Hovde
Part III The Case for Rhetoric
Chapter 12 An Engineer's Rhetorical Journey: Personal Reflections /
Richard T.Burton
Chapter 13 Science and Rhetoric /
Neil Ryder
Chapter 14 What Connection Does Rhetorical Theory Have to Technical and Professional Communication? / Tania Smith
Chapter 15 Classical Rhetoric for Engineering Student / Stephen M.Halloran
Chapter 16 Aristotle's Rhetoric as Handbook of Leadership /
Jonathan Shay
Chapter 17 Are Scientists Rhetors in Disguise? An Analysis of Discursive Processes within Scientific Communities /
Herbert W.Simons
Part IV Observations on Style and Editing
Chapter 18 Effective Writing /
George C.Hardwell
Chapter 19 Clutter /
William Zinsser
Chapter 20 Getting It Together: Strategies for Writing Cohesively /
Jennifer M.MacLennan
Chapter 21 Voices to Shun: Typical Modes of Bad Writing /
Joe Glaser
Chapter 22 Situational Editing: A Rhetorical Approach for the Technical Editor / Mary Fran Buehler Chapter 23 Escape from the Grammar Trap /
Jean Hollis Weber
Chapter 24 Sense and Nonsense about Grammar /
Brian Bauld
Part V Perspectives on Audience and Context
Chapter 25 Making Them an Offer They Can't Refuse: How to Appeal to an Audience /
Jeanie Wills
Chapter 26 Bridging Gaps, Engineering Audiences: Understanding the Communicative Situation / Burton L. Urquhart
Chapter 27 Communicating With Non-Technical Audiences: How Much Do They Know? /
Bernadette Longo
Chapter 28 These Tricky Relationships to an Audience /
Peter Elbow
Chapter 29 What's Practical About Technical Writing? Carolyn R. Miller
Chapter 30 These Minute Took 22 Hours: The Rhetorical Situation of the Meeting Minute-Taker /
David Ingham
Part VI Language
Chapter 31 The Language of Science: Its Simplicity, Beauty, and Humour / Anatol Rapoport
Chapter 32 Digitariat / Bill Casselman
Chapter 33 Politics and the English Language /
George Orwell
Chapter 34 The World of Doublespeak /
William Lutz
Chapter 35 Bafflegab and Gobbledygook: How Canadians Use English to Rant, to Lie, to Cheat, to Cover up Truth, and to Peddle Bafflegab /
Bill Casselman
Chapter 36 Gasping for Words /
Arthur Plotnik
Chapter 37 What Do You Mean I Can't Call Myself a Software Engineer? / John R.Speed
Chapter 38 Disciplinarity, Identity, and the Profession of Rhetoric / Jennifer M.MacLennan
Part VII Ethical and Political Constraints
Chapter 39 Communicating Ethically /
Jennifer M.MacLennan
Chapter 40 Ethos: Character and Ethics in Technical Writing /
Charles P. Campbell
Chapter 41 Between Efficiency and Politics: Rhetoric and Ethics in Technical Writing /
Cezar M.Ornatowski
Chapter 42 Developing Ethical Devision-Making Skills: How Textbooks Fail Students /
James Gough and Anne Price
Chapter 43 Can Ethics Be Technologized? Lessons from Challenger, Philosophy, and Rhetoric /
Paul M. Dombrowski
Chapter 44 The Moral Un-neutrality of Science /
Charles P. Snow
Part VIII Communication in a Technological Society
Chapter 45 Thinking about Technology / George Grant
Chapter 46 Motorcar: The Mechanical Bride / Marshall McLuhan
Chapter 47 Verbal Text: Electronic Communication in the Information Age /
Sigrid Kelsey and Elisabeth Pankl
Chapter 48 The Perils of Powerpoint /
Thomas R. Daniel and Kathryn N. McDaniel
Chapter 49 Rewind, Pause, Play, Fast-Forward / Ibrahim Khider
Chapter 50 Driven to Distraction: How Our Multi-channel, Multi-tasking Society is Making it Harder for Us to Think / John Lorinc
Chapter 51 The Deceiving Virtues of Technology: From the Cave of the Cyclops to Silicon Valley / Stephen L.Talbott
Part IX Trouble in the Office: A Communication Case Study
Chapter 52 Trouble in the Office: The Case of Bob Eaglestone / Jennifer M.MacLennan
Chapter 53 Reading Eaglestone: A Corporate Psychopath? / Paul J.Zepf
Chapter 54 Defending Eagleston: Bad Fit or Wrongful Hire? / Joe Azzopardi Contributor Biographies
Permissions
"Successful professional communication depends on more than simply completing a logbook or correctly formatting a memo. To communicate effectively, both in general and in the technical professions specifically, it is necessary to understand the politics of interaction in the workplace, and to explore the impact on professional communication of such issues as language use, style, situation, power dynamics, face, ethics, leadership, and technology. Readings for Technical Communication highlights these keys to successful communication. A collection of thought-provoking essays by both theorists and practitioners, it encourages students to see professional and technical communication as an engaged human process that is shaped and constrained not just by content and format but also by a wide range of additional considerations, from personal credibility, interpersonal sensitivities, and relational history to ethical challenges, organizational expectations, and political manoeuvring. Key Features : Organized by theme -- The readings are organized by theme to provide a structure for the discussion of the wide variety of issues within professional communication. -- Organized by theme -- The readings are organized by theme to provide a structure for the discussion of the wide variety of issues within professional communication. -- Canadian content -- The selection vary in style, formality, perspective, focus, and audience, to introduce students to the widest range of writing possible. -- Comprehensive coverage of key issues -- The text offers detailed discussion of issues not usually covered in technical communication texts, such as credibility, strategy, and ethics. -- Thought-provoking discussion questions -- Each essay is accompanied by study questions intended to provoke thoughtful discussion and further research. -- Classic and new material -- The selection include both well-known classics and new essays written specifically for this volume." (Book Cover)
9780195423228 (pbk)
Technical writing--Textbooks.
Communication of technical information--Textbooks.
808/.0666