Hanson, Les 1956 -
Business Communication : Contexts and Controversies / Les Hanson. - 1st ed. - Toronto : Pearson Canada, 2011. - 502 p. : ill. ; 26 cm.
Includes bibliographical references, appendix and index.
BRIEF CONTENTS Part I FOUNDATIONS 1. Business Communication in the Twenty-First Century 2. Ideas: Planning for the Writing Process 3. Words: Looking at Your Language 4. Media: Choosing Your Channel 5. Intercultural Communication Part II ROUTINE COMMUNICATIONS 6. Meetings 7. Oral Presentations: The Counterintuitive Speaker 8. Writing Routine Letters, Memos, and Emails 9. Writing Persuasive Messages 10. Dealing with Negative Information Part III LONGER DOCUMENTS 11. Writing Instructions, Explanations, and Definitions 12. Preparing to Write Proposals, Reports, and Electronic Presentations 13. Writing Proposals and Reports 14. Writing Business Plans Part IV EMPLOYMENT 15. Writing Resumés 16. Networking, Developing Effective References, and Succeeding in Employment Interviews 17. Interpersonal Communication: Surviving Life on the Cube Farm
Brief Contents
Part I FOUNDATIONS
1. Business Communication in the Twenty-First Century
2. Ideas: Planning for the Writing Process
3. Words: Looking at Your Language
4. Media: Choosing Your Channel
5. Intercultural Communication
Part II ROUTINE COMMUNICATIONS
6. Meetings
7. Oral Presentations: The Counterintuitive Speaker
8. Writing Routine Letters, Memos, and Emails
9. Writing Persuasive Messages
10. Dealing with Negative Information
Part III LONGER DOCUMENTS
11. Writing Instructions, Explanations, and Definitions
12. Preparing to Write Proposals, Reports, and Electronic Presentations
13. Writing Proposals and Reports
14. Writing Business Plans•Part IV EMPLOYMENT
15. Writing Resumés
16. Networking, Developing Effective References, and Succeeding in Employment Interviews
17. Interpersonal Communication: Surviving Life on the Cube Farm
9780138144982 (pbk)
Business Communication
Business Communication--Textbooks
Business Communication--Oral and Written Communication
Business Communication : Contexts and Controversies / Les Hanson. - 1st ed. - Toronto : Pearson Canada, 2011. - 502 p. : ill. ; 26 cm.
Includes bibliographical references, appendix and index.
BRIEF CONTENTS Part I FOUNDATIONS 1. Business Communication in the Twenty-First Century 2. Ideas: Planning for the Writing Process 3. Words: Looking at Your Language 4. Media: Choosing Your Channel 5. Intercultural Communication Part II ROUTINE COMMUNICATIONS 6. Meetings 7. Oral Presentations: The Counterintuitive Speaker 8. Writing Routine Letters, Memos, and Emails 9. Writing Persuasive Messages 10. Dealing with Negative Information Part III LONGER DOCUMENTS 11. Writing Instructions, Explanations, and Definitions 12. Preparing to Write Proposals, Reports, and Electronic Presentations 13. Writing Proposals and Reports 14. Writing Business Plans Part IV EMPLOYMENT 15. Writing Resumés 16. Networking, Developing Effective References, and Succeeding in Employment Interviews 17. Interpersonal Communication: Surviving Life on the Cube Farm
Brief Contents
Part I FOUNDATIONS
1. Business Communication in the Twenty-First Century
2. Ideas: Planning for the Writing Process
3. Words: Looking at Your Language
4. Media: Choosing Your Channel
5. Intercultural Communication
Part II ROUTINE COMMUNICATIONS
6. Meetings
7. Oral Presentations: The Counterintuitive Speaker
8. Writing Routine Letters, Memos, and Emails
9. Writing Persuasive Messages
10. Dealing with Negative Information
Part III LONGER DOCUMENTS
11. Writing Instructions, Explanations, and Definitions
12. Preparing to Write Proposals, Reports, and Electronic Presentations
13. Writing Proposals and Reports
14. Writing Business Plans•Part IV EMPLOYMENT
15. Writing Resumés
16. Networking, Developing Effective References, and Succeeding in Employment Interviews
17. Interpersonal Communication: Surviving Life on the Cube Farm
9780138144982 (pbk)
Business Communication
Business Communication--Textbooks
Business Communication--Oral and Written Communication