| 000 -LEADER |
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| fixed length control field |
04063cam a2200481 a 4500 |
| 001 - CONTROL NUMBER |
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| control field |
003699296 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200211165837.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
050608s2004 enkab b 000 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2005277322 |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
|---|
| National bibliography number |
GBA4Y0849 |
| Source |
bnb |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
0521533406 (pbk) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780521533409 (pbk) |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)56447527 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(NhCcYBP)99947074246 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UKM |
| Transcribing agency |
UKM |
| Modifying agency |
DLC |
| -- |
BAKER |
| -- |
BTCTA |
| -- |
YDXCP |
| -- |
HUH |
| -- |
CBC |
| -- |
JCRC |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
lccopycat |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
PE1128.A2 |
| Item number |
U85 2004 |
| 050 04 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
P94.6 |
| Item number |
.U85 2004 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
303.482 |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Utley, Derek |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Intercultural Resource Pack : |
| Remainder of title |
intercultural Communication Resources for Language Teachers / |
| Statement of responsibility, etc. |
Derek Utley. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New York : |
| Name of publisher, distributor, etc. |
Cambridge University Press, |
| Date of publication, distribution, etc. |
2004. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
111 p. : |
| Other physical details |
ill., map ; |
| Dimensions |
30 cm. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Title |
Cambridge Professional |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Title |
Cambridge Copy |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references (p. 9). |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
"What is 'culture'? How do you tell other people about your national culture? How do you talk about the culture of the organisation where you work or study? It is becoming increasingly recognised that intercultural communication skills are a vital component in successful international communication. These questions and other important cultural issues are raised in this photocopiable resource book which aims to develop intercultural awareness and competence through 50 different activities. Each activity is accompanied by thorough notes for the teacher, explaining the procedure and possible outcomes and providing suggestions for further reading. The book also features a useful introduction to the subject of intercultural communication and a reading list." (Publisher's Description) |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
TABLE OF CONTENTS: |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
1. WHY DOES CULTURE MATTER? <br/> |
| Title |
1.1 Brainstorming: What is culture for you? <br/> |
| -- |
1.2 Defining the word 'culture' <br/> |
| -- |
1.3 The culture iceberg <br/> |
| -- |
1.4 Cultural briefing <br/> |
| -- |
1.5 Cultural briefing: the Swedes <br/> |
| -- |
1.6 The global dimension <br/> |
| -- |
1.7 The effects of global business <br/> |
| -- |
1.8 Expectations <br/> |
| -- |
1.9 Case study: One person's experience <br/> |
| -- |
1.10 Case study: combining global and local |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
2. TYPES AND STEREOTYPES<br/> |
| Title |
2.1 The culture onion |
| -- |
2.2 Sport and teams <br/> |
| -- |
2.3 Gender <br/> |
| -- |
2.4 Gender and communication <br/> |
| -- |
2.5 Stereotyping <br/> |
| -- |
2.6 Evaluating attitudes <br/> |
| -- |
2.7 The bell-jar graph <br/> |
| -- |
2.8 Where do stereotypes come from? |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
3. PROFILING NATIONAL CULTURES <br/> |
| Title |
3.1 Cultural influences <br/> |
| -- |
3.2 Body language <br/> |
| -- |
3.3 Time capsule <br/> |
| -- |
3.4 Family brief |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
4. PROFILING CORPORATE CULTURES <br/> |
| Title |
4.1 Company dimensions <br/> |
| -- |
4.2 Brand, image and culture <br/> |
| -- |
4.3 Case study: telephone language <br/> |
| -- |
4.4 The Hofstede model <br/> |
| -- |
4.5 The Trompenaars model <br/> |
| -- |
4.6 The Mole model <br/> |
| -- |
4.7 The Hall model <br/> |
| -- |
4.8 Diversity or conformity? <br/> |
| -- |
4.9 Case study: a canny takeover |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
5. PROFILING GROUP CULTURES <br/> |
| Title |
5.1 Group characteristics <br/> |
| -- |
5.2 Case study: troubleshooting <br/> |
| -- |
5.3 SWOT analysis <br/> |
| -- |
5.4 Group perceptions <br/> |
| -- |
5.5 Observing conventions <br/> |
| -- |
5.6 Cultural dilemmas |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
6. CULTURE AND COMMUNICATION <br/> |
| Title |
6.1 Individual characteristics <br/> |
| -- |
6.2 Work types <br/> |
| -- |
6.3 Communicating styles <br/> |
| -- |
6.4 Where do you come from? <br/> |
| -- |
6.5 Meetings <br/> |
| -- |
6.6 Following the rules <br/> |
| -- |
6.7 Which language? <br/> |
| -- |
6.8 The native speaker and the non-native speaker <br/> |
| -- |
6.9 Positive communication <br/> |
| -- |
6.10 Multi-channelling<br/> |
| -- |
6.11 Developing intercultural competence <br/> |
| -- |
6.12 Dos and don'ts <br/> |
| -- |
6.13 Learning styles |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Intercultural communication |
| General subdivision |
Study and teaching. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
English language |
| General subdivision |
Study and teaching |
| -- |
Foreign speakers |
| Form subdivision |
Problems, exercises, etc. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
English language |
| General subdivision |
Business English |
| -- |
Study and teaching |
| -- |
Foreign speakers. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Cambridge professional series. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Cambridge copy collection. |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="https://ocul-uo.primo.exlibrisgroup.com/permalink/01OCUL_UO/1u2ceo/cleo_soai_revues_org_apliut_3295">https://ocul-uo.primo.exlibrisgroup.com/permalink/01OCUL_UO/1u2ceo/cleo_soai_revues_org_apliut_3295</a> |
| Link text |
Check UOttawa Library |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Livres |
