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Cambridge English for Human Resources / (Notice n° 2862)

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001 - CONTROL NUMBER
control field 000047823984
003 - CONTROL NUMBER IDENTIFIER
control field AuCNLKIN
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200204152859.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110901s2011 enka 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780521184694 (Student Book)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 052118469X (Student Book)
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)756749157
040 ## - CATALOGING SOURCE
Original cataloging agency NTSM
Transcribing agency JCRC
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 428.34
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Sandford, George
245 10 - TITLE STATEMENT
Title Cambridge English for Human Resources /
Statement of responsibility, etc. George Sandford ; Jeremy Day (Series Editor).
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. Cambridge Univiversity Press,
Date of publication, distribution, etc. 2011.
300 ## - PHYSICAL DESCRIPTION
Extent 128 p. :
Other physical details ill. (some col.) ;
Dimensions 28 cm. +
Accompanying material 2 sound discs : digital ; 4 3/4 in.
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title Professional English
500 ## - GENERAL NOTE
General note Series editor: Jeremy Day.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes additional material, audioscript, answer key and glossary.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note "Cambridge English for Human Resources is for intermediate to upper intermediate level (B1-B2) learners of English who need to use English in a human resources environment. This short course (40-60 hours teaching time) uses practical tasks to develop the language and communication skills needed by human resources students and professionals. Each of the ten units is based on a case study of a multinational organisation. The course covers written and spoken communication for key professional needs such as: <br/>
Title conducting interviews<br/>
-- delivering coaching, counselling and mentoring<br/>
-- creating disciplinary and grievance procedures.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note The course also includes a glossary of useful vocabulary terms for the human resources workplace." (Book Cover)
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note CONTENTS
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Unit 1 HR strategy page<br/>
Title SKILLS: Linking business and HR strategies -- Developing an HR strategy -- Writing up the HR strategy<br/>
-- LANGUAGE FOCUS: Vocabulary: strategic approaches to HR -- Expressing opinions -- Writing HR strategy documents -- Formal written English 1<br/>
-- Texts:<br/>
-- LISTENING: A conversation about HR strategy -- A presentation of research -- A presentation of HR strategy<br/><br/>
-- READING: A summary of strategic approaches to HR -- An HR strategy document -- An implementation and monitoring plan
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Unit 2 Employee resourcing and talent management
Title SKILLS: Researching a resourcing plan -- Producing a resourcing plan -- Solving resourcing problems
-- LANGUAGE FOCUS: Vocabulary - resourcing methods -- Interaction in meetings -- Vocabulary - resourcing plans -- Describing cause and effect -- Vocabulary - HR collocations 1 -- Paraphrasing
-- Texts:<br/>
-- LISTENING: A discussion on company resourcing -- A discussion on resourcing strategy -- A discussion on market conditions -- A presentation of a resourcing plan<br/>
-- READING: A current employee profile -- A resourcing plan flowchart -- A resourcing plan
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Unit 3 Recruitment and selection
Title SKILLS: Defining job requirements -- Identifying suitable candidates -- Conducting interviews -- Choosing the right candidate
-- LANGUAGE FOCUS: Vocabulary - describing personality -- Writing - summaries of candidate requirements -- Vocabulary - interview methods -- Asking follow-up questions -- Vocabulary - candidate assessment methods
-- Texts:<br/>
-- LISTENING: A discussion of a job profile -- A discussion on person specification -- A discussion of interview questions -- Extracts from two job interviews -- A discussion on the best candidate for the job<br/>
-- READING: A job profile template -- A person specification template -- A summary of the Five Global Factors (16PF5) -- An email -- Two psychometric profiles
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Unit 4 Training and development strategy
Title SKILLS: Writing a training and development strategy -- Designing learning interventions -- Producing a development program -- Evaluating training and development
-- LANGUAGE FOCUS: Vocabulary - HR strategy documents -- Formal written English 2 -- Vocabulary - training methods -- Personalizing training -- Vocabulary - HR collocations 2
-- Texts:<br/>
-- LISTENING: A discussion of training and development strategy -- A training session -- A discussion on evaluating training<br/>
-- READING: A company's training and development strategy document -- Kolb's Learning Cycle -- An employee development program web page -- A summary of a training program -- A numerical evaluation form -- A narrative evaluation form
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Unit 5 Coaching, mentoring and counselling
Title SKILLS: Coaching in the workplace -- Conducting a mentoring session -- Delivering a counselling service
-- LANGUAGE FOCUS: Managing conflict 1 -- Asking open questions -- Informal spoken English 1 -- Vocabulary - coaching methods -- Coaching sessions -- Managing conflict 2
-- Texts:<br/>
-- LISTENING: Extracts from a coaching, mentoring and counselling session -- An informal discussion on a new employee -- A workshop on a coaching framework -- A mentoring session -- A counselling session<br/>
-- READING: An email -- A mentoring contract
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Unit 6 Competences
Title SKILLS: Preparing a competence framework -- Identifying competences -- Writing performance standards -- Introducing a competence framework
-- LANGUAGE FOCUS: Formal written English 3 -- Interviewing employees 1 -- Writing - competence frameworks - specific competences, knowledge, statements, performance standard statements
-- Texts:<br/>
-- LISTENING: A discussion on competence frameworks -- An information-gathering interview -- A discussion of a current project<br/>
-- READING: An email template for all staff -- A competence framework document -- A web page introducing competences to all staff
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Unit 7 Employee development and performance review
Title SKILLS: Planning for a development review -- Introducing a new review scheme -- Delivering an employee briefing -- Conducting a development review
-- LANGUAGE FOCUS: Vocabulary - approaches to employee development review -- Vocabulary - HR collocations 3 -- Discussing an action plan -- Managing conflict 3 -- Informal spoken English 2 -- Describing possibility in the past -- Describing intentions, plans and possibility in the future
-- Texts: <br/>
-- LISTENING: An action planning meeting -- Extracts from two briefing sessions -- A question and answer session -- An employee development review meeting<br/>
-- READING: An HR forum discussion -- A company case study -- An email.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Unit 8 Discipline and grievance
Title SKILLS: Investigating a complaint -- Writing a disciplinary procedure -- Conducting a disciplinary hearing -- Dealing with a grievance <br/><br/>
-- LANGUAGE FOCUS: asking questions using intonation -- Writing: rules of conduct -- Formal written English IV -- Vocabulary: causes of grievances -- Formal written English V -- Summarizing opinions <br/><br/>
-- Texts:<br/><br/>
-- LISTENING: A complaint about an employee -- A disciplinary hearing -- A discussion of a grievance -- An informal meeting to resolve a grievance<br/>
-- READING: A disciplinary flowchart -- A disciplinary policy document -- An email
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Unit 9 Reward management<br/>
Title SKILLS: Evaluating a reward system -- Writing a reward strategy -- Introducing a new reward system<br/><br/>
-- LANGUAGE FOCUS: Vocabulary: reward systems -- Interviewing employees II -- Discussing employee surveys and focus groups -- Vocabulary: financial and non-financial rewards -- Writing: reward strategy documents -- Writing: introducing a new system<br/><br/>
-- Texts: <br/><br/>
-- LISTENING: A discussion of a company's reward system -- A conversation about the launch of a new reward system<br/>
-- READING: The result of an employee survey -- A summary of results from a focus group -- A reward strategy document -- An email
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Unit 10 HR branding and consulting<br/>
Title SKILLS: Creating an HR brand -- Writing a reward strategy -- Introducing a new reward system <br/><br/>
-- LANGUAGE FOCUS: Vocabulary - reward systems -- Interviewing employees II -- Discussing employee surveys and focus groups -- Vocabulary - financial and non-financial rewards -- Writing - reward strategy documents -- Introducing a new system<br/><br/>
-- Texts:<br/>
-- LISTENING: A conversation about HR branding -- An explanation of a model for branding -- A negotiation of service level agreements -- A meeting to manage change in the workplace<br/>
-- READING: Corporate objectives -- An employee survey -- A service portfolio table -- An email to employee -- Marks and Spencer plc Careers web page<br/>
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Additional material
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Audioscript
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Answer key
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Glossary
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Acknowledgements
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element English language
General subdivision Study and teaching
-- Audio-visual aids.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Personnel management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Intermediate to upper-intermediate.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Day, Jeremy
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://www.cambridge.org/ca/cambridgeenglish/catalog/business-professional-and-vocational/cambridge-english-human-resources">https://www.cambridge.org/ca/cambridgeenglish/catalog/business-professional-and-vocational/cambridge-english-human-resources</a>
Public note Publisher's Website.
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