| 000 -LEADER |
|---|
| fixed length control field |
03699cam a2200397 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
4437196 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
CaAEU |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20230728145319.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
080911s2010 onca b 001 0 eng |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
CaOONL |
| Language of cataloging |
eng |
| Transcribing agency |
CaOONL |
| Modifying agency |
CaOONL |
| -- |
AOAC |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Bovée, Courtland L. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Business Communication Essentials / |
| Statement of responsibility, etc. |
Courtland L. Bovée, John V. Thill, Jean A. Scribner. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd Canadian ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Toronto : |
| Name of publisher, distributor, etc. |
Pearson CA, |
| Date of publication, distribution, etc. |
2010. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
411 p. : |
| Other physical details |
ill. ; |
| Dimensions |
28 cm. |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Understanding Business Communication in Today's Workplace |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Communicating in Teams : Listening, Nonverbal, and Meeting Skills |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Planning Business Messages |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Writing Business Messages |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Completing Business Messages |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Working with Memos, Email, Letters, and Instant Messages |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Writing Routine Messages |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Writing Bad-News Messages |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Writing Persuasive Messages |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Understanding and Planning Business Reports and Proposals |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Writing and Completing Business Reports and Proposals |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Planning, Writing and Delivering Oral Presentations |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Searching for Employment and Preparing Employement Messages |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Title |
Interviewing for Employment and Following Up |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"Integrating all elements of effective business communication, this all-in-one package blends information with technology, presented in an engaging multimedia environment. Numerous real-world examples and document critiques provide the means for learning grammar and business communication mechanics more effectively than any other book on the market today. After an informative introduction that describes the foundations of business communications, this book covers such topics as: the three-step writing process (planning, writing, and completing business messages); brief business correspondence (letters, memos, e-mails, and instant messages); business reports and proposals; and employment messages. Comprehensive appendices for format and layout of documents and a handbook of grammar, mechanics, and usage round out this book. A must-have reference book for anyone in a professional business office, this resource is also an excellent primer for those just entering the job market." |
| Expansion of summary note |
"Intégrant tous les éléments d’une communication commerciale efficace, ce package tout-en-un allie l’information à la technologie, présentée dans un environnement multimédia engageant. De nombreux exemples réels et critiques de documents fournissent les moyens d’apprendre la grammaire et la mécanique de communication d’affaires plus efficacement que tout autre livre sur le marché aujourd’hui. Après une introduction informative qui décrit les fondements des communications d’affaires, ce livre couvre des sujets tels que : le processus de rédaction en trois étapes (planification, rédaction et rédaction de messages d’affaires); brève correspondance d’affaires (lettres, notes de service, courriels et messages instantanés); rapports et propositions d’affaires; et messages d’emploi. Des annexes complètes pour le format et la disposition des documents et un manuel de grammaire, de mécanique et d’utilisation complètent ce livre. Un livre de référence incontournable pour toute personne dans un bureau d’affaires professionnel, cette ressource est également une excellente introduction pour ceux qui viennent d’entrer sur le marché du travail." |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Business communication |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Bovée, Courtland L. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Scribner, Jean. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Thill, John V. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Livres |
