Includes glossary.

Online interactive exercises to revise and recycle language: www.oup.com/elt/oefc.

"Commerce 1 gives you the language, information, and skills you need to start your career: It's my job - real people talk about their work in commerce 9 to 5 - expressions for working and socializing with colleagues Business know-how - key interpersonal skills for business Writing bank - practice in business writing Facts, figures, and quotations all about commerce Online interactive exercises to revise and recycle language: www.oup.com/elt/oefc." (Book Cover)

CONTENTS:

1. The business environment

It's my job / Company profile: Amazon.com

Business know-how: Getting on in business

Project: Researching a well-known company

Listening: Describing daily office routine

Reading: Don't disturb me - I'm not working!

Speaking: Meeting people

Writing: Emailing a friend about your job

Language spot: Present Simple

Vocabulary: Forming jobs from verbs

Pronunciation: Numbers

2. The company

It's my job / Company profile: Daniel Deroche

Business know-how: How to manage your time

Project: Researching a company's structure

Listening: Describing current activities

Reading: E-commerce

Speaking: Making and answering phone calls

Writing: Writing a web page

Language spot: Present Continuous

Vocabulary: Departments in a company

Pronunciation: Phone numbers

3. Travel

It's my job / Company profile: bmi

Business know-how: Travelling tips

Project: Researching an airline

Listening: Bad travel experience

Reading: Hotel adverts

Speaking: Apologizing; Booking a hotel

Writing: Filling in an online booking form

Language spot: Past Simple

Vocabulary: Travel

4. Sport

It's my job / Company profile: Ali Prasad

Business know-how: How to concentrate

Project: Researching sports sponsorship

Listening: Favourite sport; Describing qualifications and experience

Reading: Sport - it's big business!

Speaking: Leaving a phone message

Writing: Writing a job application letter

Language spot: Present Perfect

5. Sales

It's my job / Company profile: QXL

Business know-how: Find your own USPs

Project: Researching eBay

Reading: Sales techniques

Speaking: Making and accepting invitations; Arranging a meeting

Writing: Emailing a schedule

Language spot: Present Continuous for future, be going to

Vocabulary: Describing trends

Pronunciation: going to

6. Cultural awareness

It's my job / Company profile: Dermot Kincaid

Business know-how: How to make a good impression

Project: Researching advice on how to behave in a particular country

Listening: Cultural faux pas; Recorded messages

Reading: How to talk to an American; Glocalization

Writing: Writing a job description

Language spot: Talking about obligation

Pronunciation: must / mustn't

7. Trade fairs

It's my job / Company profile: Yo!

Business know-how: Attending a careers fair

Project: Researching an entrepreneur

Listening: Discussing freebies for a trade fair; Interviews with trade fair attendees

Reading: Trade fairs and exhibitions

Speaking: Giving advice; Eating out

Writing: Emailing a description of a trade fair

Language spot: should / shouldn't

8. Advertising

It's my job / Company profile: Ana Blume

Business know-how: Improve your creativity

Project: Creating an advert promoting careers in sport

Listening: Radio adverts

Reading: Advertising techniques; Who's who in advertising

Speaking: Checking information

Writing: Writing a description of an item for an online auction

Language spot: Comparatives and superlatives

Pronunciation: Emphasising information

Writing bank

Emails 1 - Making contact

Emails 2 - Hotel booking

Letters 1 - Thanking

Emails 3 - Arranging a meeting

Letters 2 - Enquiries

Letters 3 - Following up

Emails 4 - Inviting

CVs

Faxes - Giving directions

Emails 5 - Answering enquiries

Report

Emails 6 - Complaining

Letters 4 - Job applications

Writing bank key

9. Fashion and style

It's my job / Company profile: Gap Inc.

Business know-how: How to dress for the international business world

Project: Presenting your company

Listening: Answering a fashion questionnaire; People who work in the fashion industry

Reading: Camper shoes

Speaking: Making requests

Writing: Writing and replying to invitations

Language spot: Present Perfect

Vocabulary: Noun + noun combinations

10. Technology

It's my job / Company profile: Gary Wilson

Business know-how: Staying up to date

Listening: Email tips

Reading: How the Internet works; Netiquette - email manners; Bad experiences with technology

Reading: How the Internet works; Netiquette - email manners; Bad experiences with technology

Speaking: Taking and leaving a phone message

Writing: making requests by email

Language spot: The Passive

Pronunciation: Email addresses

11. Job satisfaction

It's my job / Company profile: Lush

Business know-how: Are you getting job satisfaction?

Project: Researching good employers

Listening: Talking about working conditions

Reading: The best UK companies to work for

Speaking: Checking and reassuring

Writing: Writing about the job you would like

Language spot: Question tags

12. Market research

It's my job / Company profile: Matsuko Takahashi

Business know-how: Be a good listener

Listening: Interviews in the street; Interview with an ethnographer

Reading: A market research report; Ethnographers - watching people shop

Speaking: Making polite requests

Language spot: First Conditional

Vocabulary: Describing percentages

Pronunciation: Intonation

13. Bright ideas

It's my job / Company profile: Apple Computer Inc

Business know-how: Become more inventive

Project: Researching Trivial Pursuit

Listening: Interview with Trevor Baylis

Reading: The best office inventions; The business of invention

Speaking: Agreeing and disagreeing

Writing: Writing about your hero

Language spot: Past Continuous

14. Dealing with people

It's my job / Company profile: Anna Scarpino

Business know-how: Dealing with your anger

Project: Do an online test about your Emotional Intelligence

Reading: Emotional Intelligence

Speaking: Making and dealing with complaints

Writing: Email complaining about an incorrect order

Language spot: Second Conditional

Vocabulary: Word families - verbs and nouns

Pronunciation: Dark 'I'

15. Getting a job

It's my job / Company profile: IKEA

Business know-how: Key interview questions

Project: Finding a suitable job online

Listening: Job interviews

Reading: How not to impress at an interview!

Speaking: Talking about plans; Role-playing a job interview

Writing: Filling in a job application form

Language spot: will / won't / may / might

Vocabulary: Getting, being off, and leaving work

Speaking activities

Grammar reference

Listening scripts

Glossary

"Commerce 1 gives you the language, information, and skills you need to start your career:
• It's my job - real people talk about their work in commerce
• 9 to 5 - expressions for working and socializing with colleagues
• Business know-how - key interpersonal skills for business
• Writing bank - practice in business writing
• Facts, figures, and quotations all about commerce
• Online interactive exercises to revise and recycle language: www.oup.com/elt/oefc." (Book Cover)

CONTENTS:

1. The business environment
It's my job / Company profile: Amazon.com
Business know-how: Getting on in business
Project: Researching a well-known company
Listening: Describing daily office routine
Reading: Don't disturb me - I'm not working!
Speaking: Meeting people
Writing: Emailing a friend about your job
Language spot: Present Simple
Vocabulary: Forming jobs from verbs
Pronunciation: Numbers

2. The company
It's my job / Company profile: Daniel Deroche
Business know-how: How to manage your time
Project: Researching a company's structure
Listening: Describing current activities
Reading: E-commerce
Speaking: Making and answering phone calls
Writing: Writing a web page
Language spot: Present Continuous
Vocabulary: Departments in a company
Pronunciation: Phone numbers

3. Travel
It's my job / Company profile: bmi
Business know-how: Travelling tips
Project: Researching an airline
Listening: Bad travel experience
Reading: Hotel adverts
Speaking: Apologizing; Booking a hotel
Writing: Filling in an online booking form
Language spot: Past Simple
Vocabulary: Travel

4. Sport
It's my job / Company profile: Ali Prasad
Business know-how: How to concentrate
Project: Researching sports sponsorship
Listening: Favourite sport; Describing qualifications and experience
Reading: Sport - it's big business!
Speaking: Leaving a phone message
Writing: Writing a job application letter
Language spot: Present Perfect

5. Sales
It's my job / Company profile: QXL
Business know-how: Find your own USPs
Project: Researching eBay
Reading: Sales techniques
Speaking: Making and accepting invitations; Arranging a meeting
Writing: Emailing a schedule
Language spot: Present Continuous for future, be going to
Vocabulary: Describing trends
Pronunciation: going to

6. Cultural awareness
It's my job / Company profile: Dermot Kincaid
Business know-how: How to make a good impression
Project: Researching advice on how to behave in a particular country
Listening: Cultural faux pas; Recorded messages
Reading: How to talk to an American; Glocalization
Writing: Writing a job description
Language spot: Talking about obligation
Pronunciation: must / mustn't

7. Trade fairs
It's my job / Company profile: Yo!
Business know-how: Attending a careers fair
Project: Researching an entrepreneur
Listening: Discussing freebies for a trade fair; Interviews with trade fair attendees
Reading: Trade fairs and exhibitions
Speaking: Giving advice; Eating out
Writing: Emailing a description of a trade fair
Language spot: should / shouldn't

8. Advertising
It's my job / Company profile: Ana Blume
Business know-how: Improve your creativity
Project: Creating an advert promoting careers in sport
Listening: Radio adverts
Reading: Advertising techniques; Who's who in advertising
Speaking: Checking information
Writing: Writing a description of an item for an online auction
Language spot: Comparatives and superlatives
Pronunciation: Emphasising information

Writing bank
Emails 1 - Making contact
Emails 2 - Hotel booking
Letters 1 - Thanking
Emails 3 - Arranging a meeting
Letters 2 - Enquiries
Letters 3 - Following up
Emails 4 - Inviting
CVs
Faxes - Giving directions
Emails 5 - Answering enquiries
Report
Emails 6 - Complaining
Letters 4 - Job applications
Writing bank key

9. Fashion and style
It's my job / Company profile: Gap Inc.
Business know-how: How to dress for the international business world
Project: Presenting your company
Listening: Answering a fashion questionnaire; People who work in the fashion industry
Reading: Camper shoes
Speaking: Making requests
Writing: Writing and replying to invitations
Language spot: Present Perfect
Vocabulary: Noun + noun combinations

10. Technology
It's my job / Company profile: Gary Wilson
Business know-how: Staying up to date
Listening: Email tips
Reading: How the Internet works; Netiquette - email manners; Bad experiences with technology
Speaking: Taking and leaving a phone message
Writing: making requests by email
Language spot: The Passive
Pronunciation: Email addresses

11. Job satisfaction
It's my job / Company profile: Lush
Business know-how: Are you getting job satisfaction?
Project: Researching good employers
Listening: Talking about working conditions
Reading: The best UK companies to work for
Speaking: Checking and reassuring
Writing: Writing about the job you would like
Language spot: Question tags

12. Market research
It's my job / Company profile: Matsuko Takahashi
Business know-how: Be a good listener
Listening: Interviews in the street; Interview with an ethnographer
Reading: A market research report; Ethnographers - watching people shop
Speaking: Making polite requests
Language spot: First Conditional
Vocabulary: Describing percentages
Pronunciation: Intonation

13. Bright ideas
It's my job / Company profile: Apple Computer Inc.
Business know-how: Become more inventive
Project: Researching Trivial Pursuit
Listening: Interview with Trevor Baylis
Reading: The best office inventions; The business of invention
Speaking: Agreeing and disagreeing
Writing: Writing about your hero
Language spot: Past Continuous

14. Dealing with people
It's my job / Company profile: Anna Scarpino
Business know-how: Dealing with your anger
Project: Do an online test about your Emotional Intelligence
Reading: Emotional Intelligence
Speaking: Making and dealing with complaints
Writing: Email complaining about an incorrect order
Language spot: Second Conditional
Vocabulary: Word families - verbs and nouns
Pronunciation: Dark 'I'

15. Getting a job
It's my job / Company profile: IKEA
Business know-how: Key interview questions
Project: Finding a suitable job online
Listening: Job interviews
Reading: How not to impress at an interview!
Speaking: Talking about plans; Role-playing a job interview
Writing: Filling in a job application form
Language spot: will / won't / may / might
Vocabulary: Getting, being off, and leaving work

Speaking activities
Grammar reference
Listening scripts
Glossary

Commerce is ideal for pre-work students, studying at pre-intermediate to intermediate levels, who will need to use English in work situations. Publisher's Website.