Includes a glossary and transcripts.

"Moving into Tourism & Hospitality is a course for college and university students who need English for their continuing education. It caters for pre-intermediate learners who want to study more effectively and to prepare for a career in hospitality. It combines carefully controlled development of English-language skills with coverage of key aspects of tourism and hospitality.

Key features:

Communicative activities encourage students to become confident, effective communicators.

A wide range of topics introduces students to the most important and interesting areas of tourism and hospitality.

A graded approach to skills enables students to use English effectively. The course teaches transferable skills that students can use both in their wider studies and in their future careers.

Key vocabulary from the world of tourism and hospitality is highlighted for easy reference and revision.

Grammar is carefully matched to the skills that are practised in each unit, and students are introduced to the most common language patterns and tenses. An additional Grammar reference section provides extra support.

End-of-unit round-up sections provide personalized activities, project work and a self-assessment checklist.

Hans Mol is an award-winning author of many course books and other resources for learning English aimed at all ages, at school levels ranging from kindergarten to vocational and tertiary education. He has more than 30 years' experience in ELT and is published globally and regionally" (Book Cover).

TABLE OF CONTENTS:

Unit 1: The business of fun

Topics & vocabulary The world of tourism and hospitality Organograms

Listening Skill: Using slides to help understanding Grammar: Recognizing singular and plural

Speaking

good morning/afternoon/evening Good morning/afternoon/evening Your name (and your job) Your topic

Reading Skill: Recognizing text types Grammar: Identifying the subject

Writing: Subjects and verbs Subject and verb agreement with be

Pronunciation Saying numbers Plural nouns Short forms Saying prices

English in action: Talking about prices

Unit 2: Things to do

Topics & vocabulary Jobs in tourism and hospitality Hard and soft skills

Listening Skill: Recognizing signposts Grammar: identifying positive and negative sentences

Speaking

Using notes To prepare a talk During a talk

Reading Skill: predicting the content of a text Grammar: Identifying the subject and the verb (be)

Writing: Subject, verb, extra information (SVC) noun adjective prepositional phrases

Pronunciation Using polite language Their/They're Saying numbers

English in action: Using polite language

Unit 3: Globetrotters and day trippers

Topics & vocabulary Sectors of the tourism industry Types of tourists The tourism supply chain

Listening Skill: Using examples Grammar: Recognizing positive and negative sentences

Speaking

Ending a talk: Saying that you have finished
Thanking the audience
Asking for questions

Reading Skill: Using topic sentences Grammar: Identifying the subject and the verb

Grammar: Subject, verb, object (SVO)

Pronunciation Saying numbers Multi-syllable words Stress in nationalities

English in action: Talking about yourself

Unit 4: You’re welcome!

Topics & vocabulary Customer service What makes hospitality companies successful The four Ps of marketing and the four Ps of hospitality

Listening Making notes of interviews Grammar: Predicting the next word

Speaking

Speaking in sense groups Pausing after key words Pausing after full stops Rising to commas Falling to full stops

Reading Skill: Using headings Grammar: Finding the object

Writing: Longer subjects and objects Adjective + noun Quantifier + noun Noun + prepositional phrase

Making notes

Pronunciation Saying schwa

English in action: Buying food and drink

Unit 5: What’s your motivation

Topics & vocabulary The best companies to work for Motivation at work

Listening Skill: Making notes of interviews Grammar: Recognizing information (Wh-) questions

Speaking

Good and bad habits! Standing still, looking at the audience, smiling playing with your hair, waving your hands around, biting your nails

Reading Skill: Reading for research Grammar: Understanding long objects

Writing: Subject, verb, (object), adverbial (time/place) English in action: Showing interest in people

Review Units 1-5

Unit 6: Starting up

Topics & vocabulary Starting up a tourism and hospitality business Understanding the market for a new business Developing new ideas for a business

Listening Skill: Listening for definitions Grammar: Predicting content after a linking word

Speaking

Taking part in a meeting: Introducing the topic Asking for and making suggestions Making decisions

Using polite language

Reading Skill: Dealing with new words Grammar: Predicting content after a linking word – and/but

Writing: Writing a paragraph Topic sentence Point Explanation Example

Pronunciation Using polite language Short forms

English in action: Buying services

Unit 7: Now you’re talking

Topics & vocabulary Good communication Communication problems Taking and leaving messages Writing good e-mails

Listening Skill: Finding examples from the real world Grammar: Recognizing possibility and obligation

Speaking: Understanding and not understanding

Reading Skill: Understanding the subject, the purpose and the deadline in a text Grammar: Recognizing the verb form

Writing Grammar: Choosing the verb form

English in action: Taking and leaving messages

Unit 8: Cycle of life

Topics & vocabulary The tourism life cycle Types of restaurants Company strategies for success Some big tourism and hospitality companies

Listening Grammar: Predicting content after a linking word Skill: Active listening

Speaking: Working in a team

Reading Skill: Scanning for names and numbers Grammar: Understanding pronouns and noun references

Writing Grammar: Giving reasons and results; Using pronouns and possessive adjectives

English in action: Giving good and bad news

Unit 9: Do the right thing

Topics & vocabulary Carbon footprint in tourism Ecotourism Ways to ‘go green’

Listening Skill: Recognizing separate points Grammar: Recognizing passive sentences

Speaking: Working in a team Listening
- Sharing ideas
Helping and encouraging

Making decisions

Reading Skill: Active reading Grammar: Understanding passive sentences

Writing

Using the present passive: With an object Without an object

Pronunciation: Stressed syllables

English in action: Arranging a meeting

Unit 10: How to get a good job

Topics & vocabulary Job applications Personality types Letters of application and CVs Body language in job interviews

Listening Grammar: Recognizing two-part signposts Skill: Two-part signposts

Speaking: Giving yourself time to think Using hesitation devices

Reading Skill: Active reading Grammar: Understanding long subjects

Writing: Writing a CV

Pronunciation: Emphasizing

English in action: Getting through the first day

"Moving into Tourism & Hospitality is a course for college and university students who need English for their continuing education. It caters for pre-intermediate learners who want to study more effectively and to prepare for a career in hospitality. It combines carefully controlled development of English-language skills with coverage of key aspects of tourism and hospitality.
Key features:
Communicative activities encourage students to become confident, effective communicators.
A wide range of topics introduces students to the most important and interesting areas of tourism and hospitality.
A graded approach to skills enables students to use English effectively. The course teaches transferable skills that students can use both in their wider studies and in their future careers.
Key vocabulary from the world of tourism and hospitality is highlighted for easy reference and revision.
Grammar is carefully matched to the skills that are practised in each unit, and students are introduced to the most common language patterns and tenses. An additional Grammar reference section provides extra support.
End-of-unit round-up sections provide personalized activities, project work and a self-assessment checklist.
Hans Mol is an award-winning author of many course books and other resources for learning English aimed at all ages, at school levels ranging from kindergarten to vocational and tertiary education. He has more than 30 years' experience in ELT and is published globally and regionally" (Book Cover).

TABLE OF CONTENTS:

Unit 1: The business of fun
Topics & vocabulary
- the world of tourism and hospitality
- organograms
Listening
Skill: Using slides to help understanding
Grammar: Recognizing singular and plural
Speaking
Introducing a talk:
- good morning/afternoon/evening
- your name (and your job)
- your topic
Reading
Skill: Recognizing text types
Grammar: Identifying the subject
Writing: Subjects and verbs
- subject and verb agreement with be
Making an organogram
Pronunciation
- Saying numbers
- Plural nouns
- Short forms
- Saying prices
English in action: Talking about prices

Unit 2: Things to do
Topics & vocabulary
- jobs in tourism and hospitality
- hard and soft skills
Listening
Skill: Recognizing signposts
Grammar: identifying positive and negative sentences
Speaking
Using notes
- to prepare a talk
- during a talk
Reading
Skill: predicting the content of a text
Grammar: Identifying the subject and the verb (be)
Writing: Subject, verb, extra information (SVC)
- noun
- adjective
- prepositional phrases
Pronunciation
- Using polite language
- Their/They're
- Saying numbers
English in action: Using polite language

Unit 3: Globetrotters and day trippers
Topics & vocabulary
- sectors of the tourism industry
- types of tourists
- the tourism supply chain
Listening
Skill: Using examples
Grammar: Recognizing positive and negative sentences
Speaking
Ending a talk:
- saying that you have finished
- thanking the audience
- asking for questions
Reading
Skill: Using topic sentences
Grammar: Identifying the subject and the verb
Writing:
Grammar: Subject, verb, object (SVO)
Pronunciation
- Saying numbers
- Multi-syllable words
- Stress in nationalities
English in action: Talking about yourself

Unit 4: You’re welcome!
Topics & vocabulary
- customer service
- what makes hospitality companies successful
- the four Ps of marketing and the four Ps of hospitality
Listening
Skill: Making notes of interviews
Grammar: Predicting the next word
Speaking
Speaking in sense groups
- pausing after key words
- pausing after full stops
- rising to commas
- falling to full stops
Reading
Skill: Using headings
Grammar: Finding the object
Writing: Longer subjects and objects
- adjective + noun
- quantifier + noun
- noun + prepositional phrase
Making notes
Pronunciation
- Saying schwa
English in action: Buying food and drink

Unit 5: What’s your motivation
Topics & vocabulary
- the best companies to work for
- motivation at work
- ways to motivate workers
Listening
Skill: Making notes of interviews
Grammar: Recognizing information (Wh-) questions
Speaking
Good and bad habits!
- standing still, looking at the audience, smiling
- playing with your hair, waving your hands around, biting your nails
Reading
Skill: Reading for research
Grammar: Understanding long objects
Writing: Subject, verb, (object), adverbial (time/place)
English in action: Showing interest in people
Review Units 1-5

Unit 6: Starting up
Topics & vocabulary
- starting up a tourism and hospitality business
- understanding the market for a new business
- developing new ideas for a business
Listening
Skill: Listening for definitions
Grammar: Predicting content after a linking word
Speaking
Taking part in a meeting:
- introducing the topic
- asking for and making suggestions
- making decisions
Using polite language
Reading
Skill: Dealing with new words
Grammar: Predicting content after a linking word – and/but
Writing: Writing a paragraph
- topic sentence
- point
- explanation
- example
Pronunciation
- Using polite language
- Short forms
English in action: Buying services

Unit 7: Now you’re talking
Topics & vocabulary
- good communication
- communication problems
- taking and leaving messages
- writing good e-mails
Listening
Skill: Finding examples from the real world
Grammar: Recognizing possibility and obligation
Speaking: Understanding and not understanding
Reading
Skill: Understanding the subject, the purpose and the deadline in a text
Grammar: Recognizing the verb form
Writing
Grammar: Choosing the verb form
English in action: Taking and leaving messages

Unit 8: Cycle of life
Topics & vocabulary
- the tourism life cycle
- types of restaurants
- company strategies for success
- some big tourism and hospitality companies
Listening
Skill: Active listening
Grammar: Predicting content after a linking word
Speaking: Working in a team
Reading
Skill: Scanning for names and numbers
Grammar: Understanding pronouns and noun references
Writing
Grammar: Giving reasons and results; Using pronouns and possessive adjectives
English in action: Giving good and bad news

Unit 9: Do the right thing
Topics & vocabulary
- carbon footprint in tourism
- ecotourism
- ways to ‘go green’
Listening
Skill: Recognizing separate points
Grammar: Recognizing passive sentences
Speaking: Working in a team
- listening
- sharing ideas
- helping and encouraging
- making decisions
Reading
Skill: Active reading
Grammar: Understanding passive sentences
Writing
Using the present passive:
- with an object
- without an object
Pronunciation: Stressed syllables
English in action: Arranging a meeting

Unit 10: How to get a good job
Topics & vocabulary
- job applications
- personality types
- letters of application and CVs
- body language in job interviews
Listening
Skill: Two-part signposts
Grammar: Recognizing two-part signposts
Speaking: Giving yourself time to think
- using hesitation devices
Reading
Skill: Active reading
Grammar: Understanding long subjects
Writing: Writing a CV
Pronunciation: Emphasizing
English in action: Getting through the first day

Intended for pre-intermediate learners of the English language at the college and university level (A2-B1).